MAKUHARI MESSE｜International Convention Complex
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The following is a list of frequently asked questions and their answers.
[1] Click a question category block to see individual questions.
[2] Click question to see answer.
If your question is not answered by this FAQ, please see Inquiry page.
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  1. 1: Transportation Access

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    1. [Q1] Are there parking lots? What is the cost?
      Parking is available adjacent to the facilities. Please click here for fees.
    2. [Q2] Is there a parking lot for buses? Can spaces be reserved?
      The Makuhari Messe Parking Area is available. There is a parking lot with 115 spaces for large vehicles. Reservations are not accepted.
    3. [Q3] Is there a parking lot for motorcycles?
      There are 40 spaces for motorcycles in the Makuhari Messe Parking Area. Click here for fees.
    4. [Q4]Is there a parking lot for the handicapped person? Can space be reserved?
      There are 51 spaces for the handicapped person in the Makuhari Messe Parking Area.
      Reservations are not accepted. Parking rate of a person (It includes one to take care of towards these) having a certificate of the physically handicapped, a nursing notebook, a mental patient health welfare notebook becomes free of charge. When participate, please show a notebook.
    5. [Q5] What transportation is available besides the Keiyo line?
      There are local bus lines from the Makuhari Hongo station (JR Sobu line) and the Keisei Makuhari Hongo station (Keisei line).
    6. [Q6] What is the closest station?
      Kaihin-Makuhari station (JR Keiyo line), which is approximately a five-minute walk away.
    7. [Q7] Is there a Limousine Bus to the airport?
      Airport shuttles are available at neighboring hotels. See here for details.
    8. [Q8] I would like information about accessibility for the disabled.
      See Wheelchair Access Map for details.
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  2. 2: Events

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    1. [Q1] I would like information about upcoming events.
      See the Top Page of our website for immediate upcoming events or the Event Calendar for other events.
    2. [Q2] How can I buy a ticket for an event/concert and what are the details of the event?
      Please contact the relevant organizer as indicated in the Event Calendar.
    3. [Q3] What is the seating arrangement for concerts?
      Please contact the relevant organizer as indicated in the Event Calendar.
    4. [Q4] I am a member of the media and I wish to cover an event; what do I need to do?
      Please contact the relevant organizer as indicated in the Event Calendar.
    5. [Q5] I wish to participate in an exhibit as an exhibitor.
      Please contact the relevant organizer as indicated in the Event Calendar.
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  3. 3: Facility Equipment and Services

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    1. [Q1] I think I’ve lost an item. Who do I go to?
      During an event, please contact the organizer.
      If the event has ended, please contact the below.

      General Administration Center Security
      TEL 043-296-0531
    2. [Q2] Can I smoke on the premises?
      Smoking is permitted only in designated smoking areas. See for details.
    3. [Q3] How is mobile phone reception?
      Service is available by all carriers in the facilities. However, please note that reception may decline if a large number of users concentrate in one area.
    4. [Q4] Is there the nursery?
      Service is available by all carriers in the facilities. However, please note that reception may decline if a large number of users concentrate in one area.
    5. [Q5] Are there nursing rooms?
      Yes, please see here for details.
    6. [Q6] Is there a place to change diapers?
      Yes, please see here for details.
    7. [Q7] What kind of emergency equipment do you have?
      There is a first-aid room on the 1st floor of the International Conference Hall, but this has a bed only. (There is no medicine supply nor is there a doctor or nurse on duty).
    8. [Q8] Do you have AED (automated external defibrillator)?
      See here for details.
    9. [Q9] Are coin lockers available?
      See here for details.
    10. [Q10] Are safety boxes available?
      No. For coin lockers, see here.
    11. [Q11] Is there a post office/ATM?
      There is no post office on the premises. However, there is one in the adjacent building (World Business Garden WEST 1F). An ATM is at the central entrance. See here for details. In addition, that can be used from 8 AM through 8 PM . There is the case that does not have you use it by system maintenance etc. Cash cards from city banks, regional banks, and the post office are accepted.
    12. [Q12] Can I exchange foreign currency?
      Foreign currency exchange services are not available on the premises. Please refer to the neighborhood in the case of the lodging in accommodations.
    13. [Q13] Could I buy stamps or send postal mail?
      There is no post office on the premises. However, there is one in the adjacent building (World Business Garden WEST 1F). A mailbox is situated on the sidewalk in front of the International Conference Hall.
    14. [Q14] I have brought a computer; can I use the Internet?
      Public wireless LAN services HOTSPOT (NTT Communications) , Mzone (NTT DoCoMo) and FLET'S SPOT (NTT east) are available in the 2F Central Mall along the Makuhari Messe International Exhibition Halls 1-8, and 1F/2F lobbies of the International Conference Hall. UQ WiMAX(UQ Communications) is also available in International Exhibition Hall 1-11 and Makuhari Event Hall . See here for details.
    15. [Q15] Where can I buy gifts?
      Chiba Marine Shop is by the Central Entrance. Please call the below to confirm operating dates and times in advance.
      Chiba Products and Crafts Association
      TEL 043-277-8022
    16. [Q16] Where can I buy flowers?
      There is no flower shop on the premises, but you can find flower shops in neighboring hotels.
    17. [Q17] I want to rent a car.
      There is no car rental service on the premises.
    18. [Q18] Can I borrow a wheelchair?
      Wheelchairs can be borrowed at the Makuhari Messe Parking Area or the Makuhari Messe office (1st floor, International Conference Hall). However, please note that quantities are limited.
    19. [Q19] Can I take my pet (dog or cat)?
      Pets are not permitted in the International Conference Hall or in restaurants on the premises. Regarding the event venue, please ask the organizer directly. (We request that pet owners clean up after their pets.)
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  4. 4: Renting/Using the Facilities

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    1. [Q1] I would like a brochure about using the facilities.
      Please use the Inquiry form if you wish to receive a brochure by mail. *Please note that if a request is received over the weekend or on a holiday, the brochure will be sent on a following business day. If the request is urgent, please contact us by phone.

      Contact for inquiries: Sales Development Section
      TEL 043-296-0515 FAX 043-296-0529
    2. [Q2] I would like to rent the International Exhibition Hall.
      Applications are accepted from one year before first day of use. Inquiries are accepted before that.

      Contact for inquiries: Sales Development Section
      TEL 043-296-0515 FAX 043-296-0529
    3. [Q3] I would like to rent a conference room in the International Conference Hall.
      Applications are accepted from six months before first day of use. Inquiries are accepted before that.

      Contact for inquiries: Sales Development Section
      TEL 043-296-0515 FAX 043-296-0529
    4. [Q4] Do you take large-scale (such as 5000 attendees) receptions and parties?
      Yes. Please contact the Sales Development Section.

      Contact for inquiries: Sales Development Section
      TEL 043-296-0515 FAX 043-296-0529
    5. [Q5] I would like to do a shoot on the premises.
      Shooting is permitted on the premises as long as it doesn’t interfere with an event or facility repairs. Please see . If the inquiry is urgent, please call the International Exhibition Hall Section.

      Contact for inquiries: International Exhibition Hall Section
      TEL 043-296-0602
    6. [Q6] I would like to hold an event.
      Please contact the Sales Development Section.

      Contact for inquiries: Sales Development Section
      TEL 043-296-0515 FAX 043-296-0529
      You may also use the Inquiry form.
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  5. 5: Makuhari Messe Inc.

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    1. [Q1] Where is the Makuhari Messe office?
      It’s on the 1st floor of the International Conference Hall. See here for details.
    2. [Q2] What are your office hours and holidays?
      In principle, our office hours are 9:00 AM to 5:30 PM on weekdays, weekends, and holidays. However, please note that this is subject to change during the New Year holidays.
    3. [Q3] I would like to know the history behind Makuhari Messe.
      See here (Company Profile) for details.
    4. [Q4] Is Makuhari Messe in the third sector?
      See here (Company Profile) for details.
    5. [Q5] About how many exhibitions/events are held per year?
      See here (Use Performance) for details.
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  6. 6: Other

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    1. [Q1] May I paste a link to your website?
      See here.
    2. [Q2] I would like to borrow and use a photo.
      Please contact us with the Inquiry form.
      If urgent, please contact Makuhari Messe Inc. Planning & PR Section.

      Makuhari Messe Inc. Planning & PR Section.
      2-1, Nakase, Mihama-ku, Chiba-city, 261-0023 Japan Makuhari Messe
      TEL 043-296-0601 FAX 043-296-0529
    3. [Q3] I am planning a trip to Makuhari Messe. What hotels are nearby?
      See here.
    4. [Q4] Is it possible to deliver shipments to the venue?
      Please ask the event organizer.
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Makuhari Messe | International Convention Complex